I believe in the power of reviews and wouldn't hesitate to post a negative review after trying diligently (and reasonably) to get the business to resolve my issue...
That being said, I also believe that a LOT of people just don't want to get ripped off when paying for repairs, so here's MY story of How Classic Guys Plumbing gave me EXCELLENT service and showed HONESTY. I would highly recommend you give em a shot... I tried them based on another recommendation from a FB group for my area!
I had a leaking back hose spigot with only about 3" of pipe sticking out of stucco, I thought it needed replaced and called. I was going to be out of town, discussed my expectations and what I expected to pay (I didn't want to try to sweat the copper myself or risk stucco work if I screwed it up- time to pay a pro). They arranged everything over the phone, refused to accept payment up front, and said to call when I had cell service. They guy found out that the packing nut only needed tightened, NO CHARGE. He could have easily replaced it and charged me several hundred dollars, and I would never have known. They will get my business from now on... thank you!!!